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Troubleshooting • Warranty • Order & Shipping • Technical specs

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FAQs
Common questions & answers
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Warranty
Coverage & conditions
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Drivers & Downloads
AX200/AX210/BE200, etc.
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Frequently Asked Questions

  • AX200: Wi-Fi 6 (2.4/5 GHz) PCIe M.2 (A/E).
  • AX210: Wi-Fi 6E (adds 6 GHz band) PCIe M.2 (A/E).
  • BE200: Wi-Fi 7, future-ready with higher throughput and lower latency.
Check your laptop’s M.2 key, antenna connectors, and OS driver support before purchase.

Yes. See Drivers & Downloads below for the latest Windows drivers and quick install steps.

We provide a standard store warranty against manufacturing defects. Please keep your order proof from Shopee. If a defect is confirmed, we offer replacement or refund according to store policy.

Email us at support@silicon-gadgets.com or message via Facebook. For Shopee orders, contact us through the Shopee chat for faster verification.

Warranty & Returns

Coverage

  • Defects in materials or workmanship
  • DOA (dead on arrival) items
  • Incorrect items received

Exclusions

  • Physical damage, burns, liquid damage
  • Unauthorized modifications
  • Normal wear and tear

Driver Downloads

Contact & Support Request

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We typically reply within 1–2 business days.